A seminar at WeSchool on May 16, 2013

Welingkar Institute of Management Research and Development (WeSchool) has offered a seminar on grooming entrepreneurs for family managed businesses at WeSchool campus, Matunga on Thursday, May 16 ,2013 ,from 6.30p.m. onwards.

The highlighted theme of the seminar is “How to increase profits without additional investments? ”  WeSchool is taking an initiative towards training first and second generation entrepreneurs and SME owners from diverse industry sectors  for managing their family run businesses . Today, it is no secret that the Indian and world economy are dominated by family owned businesses.  However, a vast majority of family controlled businesses experience difficulties like moving from one-person general management to an institutionalized competence that results into competitive fitness across generations. The seminar would help provide insights to entrepreneurs to make an existing successful business even more competitive and also solve their queries about their management styles and decision making.

The seminar would be driven by renowned experts like Dr. Shriniwas Gondhalekar, Dean-operations and Head – Family Managed Business, WeSchool; is an internationally renowned Quality-Productivity Expert and Prof. Kanu Doshi, Dean – Finance, WeSchool, is Corporate Director as well as Tax Planning and Wealth Management Expert, well known as a guest speaker/advisor  on CNBC, NDTV for his opinions on National budgets.

In the interest of student community, the seminar is free of cost and those interested in attending or need more information may call / sms:  09619906337 /09773662115 or log on to www.welingkar.org for more details

A different kind of a Management Guru had walked in the WeSchool campus the other day to share his experiences and knowledge with the eager audience packed to the capacity in the auditorium. The young man wearing a simple T-shirt and a pair of jeans was accompanied by his bearded Mentor similarly dressed, both displaying similar traits of humility, simplicity, risk taking ability and the spirit of seeking the unknown .The young man was Lt. Cmdr Abhilash Tomy, the intrepid Dornier pilot from the Indian Navy, who has earned the distinction of being the first Indian, second Asian and seventy-ninth in the world to circumnavigate the world, solo, non-stop in a home-built sailboat named after the sea-goddess ‘Mhadei’. And with him was his Mentor, Cmdr Dilip Donde who had done a similar feat in 2009. when the idea of another  Indian naval officer repeating Cmdr Donde’s feat, this time non-stop, was mooted in 2011 , the mantle naturally fell on Abhilash’s young shoulders, as he was not only raring to go but knew the challenge well having joined Cmdr Donde to repair and maintain the weather-beaten ‘Mhadei’ at every port where he had stopped during his voyage in 2009. And after many hours of gruelling training through some real rough waters, the day dawned when ‘Mhadei’ was handed over to him and he was told, “All yours …” .Mhadei belonged to him and he was Mhadei’s.

And it was all that he had. With the limitations of  space in the sailboat ,his  resources were few .He was the captain, the chief engineer, first mate and the second, the cadet and also the chef , Which meant waking every 30 minutes… tracking the weather, checking the boat, reading, doing the chores and then sleeping again for exactly 30 minutes, before waking up again and going through that same routine over and over again – like clockwork for 150 days .  The Mhadei set sail from the Gateway in November 2012, it travelled  through miles of vast expanses of seas and oceans, traits and gulfs , went round all the capes with only the occasional birds, whales and sharks as visitors. Sometimes, Abhilash would wake up to winds blowing at 130 kmph and waves topping 30 feet which would make him  forget everything and concentrate on the job at hand – coaxing  the Mhadei to safety through fiercely turbulent waves and frighteningly calm seas with nerves of steel. With just a couple of hours sleep, he was always watchful for the pirates who fortunately never showed up! With the wind, waves and sun guiding him, he went on relentlessly, all by himself, with no ‘real’ person to have a conversation with; communicating the story of his adventurous and perilous journey to the world thru his cell phone, thru his diary, his blog on the internet and the radio. Mhadei belonged to him and he was Mhadei’s.

When he landed back on shore, his feet were trembling. He had got so used to living on the deck of the boat that he couldn’t even take a few steps on the terra ferma. But, he doesn’t mind taking another round, because as soon as he landed, Abhilash asked his commander, “Sir, can I go for one more round, please? ”

”The waves were angry, they were playful, they were calm, the winds egged us on, the sun warmed us .They respected us; they were our friends whom we met on the way. We bring back no trophies; we bring back a lesson .Earth provides us with all our needs but not for our greeds. It tell us “All yours…”   and we need to the learn that “Less is more”, said Abhilash, in conclusion.

Needless to mention, he got a standing ovation. All of us at WeSchool, including Prof Dr Uday Salunkhe, our Group Director, an adventure enthusiast himself, rose to our feet to salute the bravehearts that made every Indian proud and brought our Commander-In-Chief, Hon’ble  Pranabkumar Mukerjee, President of India to felicitate the hero of Sagarparikrama II at the Gateway of India in April 2013. For Welingkarites , Abhilash’s message had a special meaning. For a B School that believes in mentoring the Global citizen leaders that will have the strength to override the challenges thrown by the turbulent times, escape the narrow confines of personal ambitions and goals to work for societal good , experiential learning has always been a part of our pedagogy. Apart from numerous corporate honchos starting with Indira Nooyi, thespians like the BIG B, philosophers Like Swami Parthsarthy, legendary adventurer-environmentalists like Apa Sherpa and Robert Swan, filmmakers like Prakash Jha and many other leaders from different walks of life, have shared their words of wisdom with the young mangers-to-be at WeSchool to help them change their lenses and refocus on career and life anew. Outdoor stints and expeditions help individuals to not only build confidence, trust and empathy, but generate understanding and transfer knowledge in a manner different from the traditional method of teaching where teachers simply transfer knowledge upon their students. Experiential learning allows WeSchool students to engage their own experiences and reflect upon them to further synthesize /analyze information and develop skills that are vital for the twenty-first century.  It also helps to emphasize the value of working for the common good of diverse stakeholders across geographical and ethno-cultural borders; these collaborative efforts foster a deep sense of equality while fostering a deeper appreciation of one another’s diversity. Prof Charuhas Joshi, an adventure expert and seasoned mountaineer, is a faculty on board at WeSchool and is always devising newer ways to impart management education through adventurous outbound modules. With the ‘Triple A’ concept firmly in place and with a ‘Learning By Doing’ atmosphere, individuals can strengthen their skills in a meaningful way that helps to promote life-long learners .In a collaborative environment team players not only learn more about themselves and their communication skills, but those of others as well, thereby creating a stronger sense of togetherness and belonging. Adventure creates the space for them  to learn more about both their personal behaviour and contributions as well as the group’s, and take the wisdom back to their everyday lives and routines to create positive change.

Young mangers that have learnt the technical outdoor skills, also acquire leadership, and environmental ethics. The world needs positive thinking and ethical leaders that will change not just the greediness prevailing in the corridors of economic powers but take great risks to work beyond realms of geo-political authorities and with creativity and innovation mindsets that they possess, influence the course of the world.

The lesson was  indeed well learnt…LESS IS MORE !

……………………………………………………………………………………………………………………………………….

“Tell me, and I will forget. Show me, and I may remember. Involve me, and I will understand” – Confucius, circa 450 BC

Management Development  Center

Newsletter  Update  March 2013

Management Development Program (MDP)

for

Mahindra & Mahindra Nasik – Automotive and Farm Equipment Sectors (M&M-AFS)

Convocation ceremony of the 10th Batch  of PGPMS for Mahindra &Mahindra at WeSchool

Weschool has partnered with M&M-AFS since 1999 when the first batch of the MDP was specially designed and launched for them. Since then, 13 batches of the program have been successfully run at Mumbai, along with10 batches at Nashik and 2 batches at Zaheerabad (A.P.).

The objectives of this exciting executive education program are-                                 

• Build management concepts & theory.
• Broaden perspectives
• Application of Learning at Workplace
• Equipping you for higher managerial responsibilities
• Overall development of personality

Projects carried out at workplaces at the end the program by participants yielded Rs. 8-9 cr. recurring cost savings along with other intangibles such as saving in productive space, reduction of lead-time, warranty and rework/rectification costs.

Feedback elicited by M&M-AFS from the participants on various parameters such as achievement of program objectives, content, teaching methodology/faculty, employee development showed that 97% agreed. Similarly, over 97% of their superiors reported satisfaction on various parameters such as achievement of program objectives, broadening of participants’ perspective, application of learning etc. This feedback demonstrates the success of the learning partnership between M&M-AFS and weschool.

Prof. Dr. Uday Salunkhe(Group Director, WeSchool) with Mr. Pravin Shah (Chief Executive, M&M AFS)

Feedback elicited by M&M-AFS from the participants on various parameters such as achievement of program objectives, content, teaching methodology/faculty, employee development showed that 97% agreed. Similarly, over 97% of their superiors reported satisfaction on various parameters such as achievement of program objectives, broadening of participants’ perspective, application of learning etc. This feedback demonstrates the success of the learning partnership between M&M-AFS and weschool.

“Ownership & responsibility, risk taking has improved, actions are based on the logical thinking & understanding the business perspective”  — Mahendra Bhamare (DGM– Customer Prereceived Quality) about a participant from 10th batch reporting to him.

Some Glimpses of the MDP  : At the inaugural function

Mr. Prince Augustin (EVP-Human Capital, AFS), Prof. Dr. V. H. Iyer (Dean MDC, weschool), Dr. P. S. Rao (Dean- Quality Systems & New Business Initiatives weschool) and Mr. Sai Chandar (Sr. GM- Capability Building, AFS) at the inauguration event of 10th batch of MDP on 17th September 2011 at WeSchool.

And the Convocation ceremony

Prof. Dr. V.H. Iyer (Dean MDC, weschool) with dignitaries from M&M- Mr. Sai Chandar (Sr. GM HR), Mr. Pravin Shah (Chief Executive, AFS), Mr. Vijay Kalra (Sr. VP, AFS), Mr. Rajeshwar Tripathi (Chief People Officer, AFS) with a participant at the convocation event.

Prof. Dr. Savitri Kulkarni (Associate Dean MDC, WeSchool), addressing the participants

Successful participants with dignitaries from M&M-AFS with  WeSchool faculty and staff

Report prepared by:  Prof. Sharad P. Nileshwar, Head Industry Interface MDC, weschool MDC

Convocation and the teacher

End of yet another great convocation,
An evening of great nostalgia and celebration;
And as students step out with relief and fun filled chatter
The humble teacher stands by with good wishes on the platter;
Many walk past, while a few stop by and ask,
As Faces and names begin to unmask;
There are those who thank him for the knowledge bestowed,
While others walk past with feelings untold;
For the student it is the end of two  years of learning,
For the teacher it is the end of two years of selfless caring;
And as the crowd gets thinner,
the humble teacher walks a loner;
and what gives him the inner willing ?
to put in another two  years of sharing and caring ?
is it the hope and desire of gaining ?
Nay,  my friend – it is his life’s  mission to help others in succeeding !

-Prof Dr Pradeep Pendse,Dean -Business
Design,E-BIZ and Innovation

Executive education enters a new realm as MBA students design prototypes that can be scaled up and taken to the next level not just to start entrepreneurial ventures but to find real-time solutions to societal problems

Global citizenship not just a privilege or an intellectual advantage, but it’s an ecological and social necessity, a technological possibility and also an emotional and political possibility in ways that it never was before. And because of a growing awareness of ecological and economic interdependence,  the young managers and entrepreneurs  stepping into the arena  of turbulent global work space  need to learn to look beyond the narrow career goals to  take on the mantle  of responsible  leaders by creating  different  kinds of mechanisms that empower stakeholders in a sustainable manner.

‘Leadership beyond boundaries ‘ unfolded into  reality when these solutions were presented to an impressive jury that included : Ashish Somaiyya, CEO-Motilal Oswal Pvt Ltd ,U.R.Bhat ,MD.Dalton capital Advisors(I)Ltd , Anurag Madan,Exec Director-Edelweiss , Sameer Tamhane, Sr.Director(HR),MSD Organon(I) Pvt Ltd , Varky Joseph, Head-Customer experience-Raymond, Leon Verdes, Sr Manager- Finance , Castrol, Rajendra Samant,Area manager-Jain Irrigation, Sanjay Badhe-Consultant –Mktg & Retail strategy and Dakshesh Parekh,Executive Director- Business India.

Lyndon Rego, Director-Innovation Incubator& Global Director -LBB, and Ramsey Ford,Co-founder &Design Director-Design Impact , from Center for Creative Leadership (CCL ) mentored the students along with WeSchool faculty, reviewed the breakthrough projects and briefed the Global Citizen Leaders of the future  in this journey.

Among the 25 projects that were scrutinised by the panel of juries, the 3 top solutions were:

• VERMISPRAY ,A business plan for converting an agricultural by-product ; an organic liquid fertilizer into an user friendly product for the consumption of the urban spaces like public and terrace gardens, nurseries,  landscape artists ,horticulturists as well as rural farms.
• SWEET NOTHINGS, A plan for positioning the everyday jaggery into a high-end ready- to- retail product by converting the crude packaging and bulky form into with sophisticated  packaging and branding.  To make it  attractive for the urban consumer for health and taste, to be sold in bars(like chocolate),cubes(like chiklets ) ,syrup  ( for desserts) and also as a healthy substitute for the Hypoglycaemia patients.
• www.egrameen.com, an IT intervention  to bring a convergence of  news, product information, technological know-how, on-ground workshops, chat rooms to boost rural entrepreneurship

The students from WeSchool’s niche programs like Healthcare, Retail ,Business Design and Rural Management grouped with their counterparts from the PGDM & PGDM E–Biz have been undergoing a transformational program in leadership, team building ,value and ethics etc.and  looking at ‘opportunity spaces ‘ that included  burning social issues,  environment protection ,inclusion of stakeholders in developmental process, energy conservation and alternate sources of energy; where they were expected to look deep into the psyche of multiple stakeholders, create stakeholder maps ,understand the patterns that emerged during the process and turn them into solutions for  societal benefits. What emerged out of this creative endeavour were business plans that were also solutions for issues faced by both rural as well as urban population i.e. financial services for the urban underprivileged, de-congestion through improved traffic sense, improving emergency healthcare in cities, enhancing the branding of government services like the MTDC, designing an efficient IT tool for tracking government documents needed by citizens and many others.

Prof Dr Uday Salunkhe ,Group Director-WeSchool commented  , “India needs young talent who will not only strive for personal success as a corporate leaders  or   entrepreneurs but also on making  the society a better place to live. One of the key initiatives that WeSchool has taken up towards nurturing its students is the AAA approach. AAA stands for Acquisition, Application and Assimilation of knowledge. The approach emphasizes students to learn through application of acquired knowledge and as the next step delve deeper to make meaning of the knowledge acquired & experience by understanding one’s roles & responsibilities towards business, relationships & society .Center for Creative Leadership  has joined hands with WeSchool  to mentor our young students into seekers and explorers in search of answers, that will heighten the sense of responsibility and cultural empathy, broaden the world view and assist them to create a new, higher ideal; an identity of self that they can relate to. As the vision of self will undergo a deep change, the young manager will move from responsive to transformative contribution to the society “

This initiative compelled the young   MBAs-to-be to step out of the comfort zones of classroom learning, look closely at the fast- paced realities of the environment and come out with strong solutions that had the potential to be taken to a higher level .This endeavour not only changed their lenses but also tested their ability to accept failure and turn it into opportunities for higher degrees of success.

Luxembourg, is a landlocked country in western Europe, bordered by Belgium, France, and Germany ,with a population of 524,853 in an area of 2,586 square kilometres (998 sq mi) ,this tiny little country in the EU,is the biggest financial centres in the world.

The industrial sector in Luxembourg, which was dominated by steel with Arcellor Mittal as a giant player, until the 1960s, has since diversified to include chemicals, rubber, and other products. Services, especially banking and finance, account for the majority of economic output. Luxembourg is the world’s second largest investment fund centre (after the United States), the most important private banking centre in the eurozone and Europe’s leading centre for reinsurance companies. Moreover, the Luxembourg government has aimed to attract internet start-ups, with Skype ,E-Bay and Amazon being some of the many internet companies that have shifted their headquarters to Luxembourg. Luxembourg stock exchange specialises primarily in the issue of international bonds, in which it is ranked first in Europe, with 32,933 debt securities listed on the Exchange as of 2008. The Luxembourg Stock Exchange was the first exchange to list a Eurobond, with the issue of Italian Autostrade bonds in 1963, and, to this day, Luxembourg has maintained a dominant position in European bond issues, with approximately 60% of all cross-border securities in Europe being listed in Luxembourg. Fifty countries list at least some of their sovereign debt in Luxembourg, whilst Luxembourg is also a market for debt from the EBRD, European Commission, European Investment Bank, and World Bank.

^“Established in 1927, the Luxembourg Stock Exchange is today the principal centre for the listing of international securities. India needs huge funds for development. One out of three mutual funds in Indian is listed in Luxembourg or has a Luxembourg partner. Indian companies are listed on Luxembourg stock exchange. For a small country, we have a strong financial presence. With its fast administrative systems, decision making and strong logistic support, It is an ideal gateway for Indian businesses wanting to enter the EU market “ he emphasised.

While talking about the academic initiatives the country has on offer , he focused on the  value added education offered by the University of Luxembourg and hoped that collaboration with WeSchool will create opportunities for Indian students and faculty to visit the country for higher studies.

While to world was busy celebrating the Women’s day,there was one woman  quietly busy giving finishing touches to the field outing she had arranged for some very special people on the next day . Prof ( Dr )  Ketna Mehta currently serving as Editor and Associate Dean, Research at WeSchool has been  working incessantly  to spread happiness,  optimism and hope of good health among people with spinal  injury by offering innovative rehabilitation services. Her efforts thru NINA foundation have been directed towards  offering  world-class spinal cord injury services encompassing physical, psychological, vocational, social, recreational and spiritual rehabilitation for overall well being of people with spinal cord injuries. After  instituting 25th June as  Spinal Injury Awareness Day,way back in 2009, to educate paraplegics on relevant issues,she has constantly strived to create opportunities  for them to get together  to share issues ,have fun on picnics and live holistic lives as  important and meaningful parts of the society.

NINA foundation had  arranged a religious outing where nearly 100 participants consisting of  people with spinal injury,family members ,associates and trustees visited the Swaminarayan temple and Hanuman temple at Nerul for Darshan and Aarati.The students of  WeSchool who are always so ready to support a social cause, contributed their mite by offering all the volunteer support .And they were rewarded with certificates of appreciation by the trustees of NINA foundation.

Dr Rajan Welukar, Vice –Chancellor of University of Mumbai, Flavia Agnes- Women’s rights Activist-lawyer, Mona Cheriyan-HR Director- and member of the Advisory Board of ASK Investment Managers Pvt Ltd, Dolly Thakore- Theater director, actress and communication consultant and Praveen Salunkhe, Additional Commissioner of Police (Central Region, Mumbai) had a dialogue with the WeSchool students at the session that highlighted the nuances of women’s safety in society

“Sensitizing citizens through education is the remedy, especially in a youth dominated country like India. With ‘We link & We care ‘as our core value, WeSchool has a mandate of working for societal good by nurturing the Global citizen managers who are constantly involved in our various CSR activities” said  Prof Dr Uday Salunkhe, Group Director-WeSchool in his welcome note.

While Dolly Thakore traced the historical perspective of the patriarchal male dominated society linking it to women abuse, she also focused on how empathetic playwrights like Vijay Tendulkar, Girish Karnad and others have portrayed sensitive pictures of the emancipation of women in Indian society. “Times are changing, patriarchy is being challenged and our voices are being heard “she added.

While narrating real life stories about female genocide from her daily crusade against the society and system, the firebrand activist Flavia Agnes said,” Why don’t we want to have girls? The government policy and hatred towards women collude to kill our daughters. Health and survival of a girl child is a big issue in spite of the political support, as it is not translating into safety and justice for our women “

While Mona Cheriyan brought in the corporate angle by saying “Diversity and inclusion have become the buzzwords in progressive corporates, a lot of women have broken the glass ceiling and achieved success in  corporate careers but compared to our male counterparts we are just a few, as women comprise only 23 %of the Indian workforce. We need to make the change by breaking stereotypes, by being aware of our rights and taking our own decisions”.

ACP Praveen Salunkhe spoke from the heart,” Men think that daughters are a big liability, getting them married is a way of getting rid of them, this mindset has to change. How do we provide succor to all the women who are subjected to some violence or the other? Even if a victim of domestic violence dares to lodge a FIR, the doors of her home are closed for her, where is she supposed to go with her children? Out of the cases registered for rape last year,95 % accused were known to the girl and her family. The common man must change the mindset and come forward to support, police and law cannot be everywhere but together we can create a better society “

Dr Rajan Welukar, Vice chancellor –University of Mumbai had a word of advice to give,” Everyone in India is talking about violence against women but this is coming as a reaction. We have to go beyond reaction. We must learn to respond, by being responsive, our problems will resolve. We need to create the environment for women to feel safe by sharing the resources equally between men and women, by putting a stop to discrimination at home .I have immense faith in the youth as they have the ability to collaborate, co-create and come up with innovative solutions to change society”

The discussion enlightened the MBA students with suggestions and advices to fortify women’s safety through various measures, the urgent need to strengthen rules & regulations to curb the growing crimes against women. Women are an inevitable part of the society and it’s of utmost importance to encourage, empower and embolden them to build a better tomorrow. In  a moving gesture to take this thought further , WeSchool pledged a donation in the name of  each of the speaker at the session for the welfare of a tribal girl  each through ‘Give India ‘foundation.

“ Charity begins at home “ said   the young MMS students from team NIRVANA ,after successfully completing the blood donation drive  at the  Weschool campus  that managed to collect   165 bags of blood  for the  blood starved city of Mumbai.

According to recent studies, Mumbai requires around 625 units of blood per day and about 20,000 units per month. One unit saves 3 lives and India faces a shortage of approx 60 lakh units of blood every year. After looking at the alarming figures, Sushrut Nikalje ,Tushar Chogale, Gajendra Ugile and Sushant Sutar from MMS 2012-14 batch  came together  to form  team ‘ NIRVANA’ , to contribute their own mite for societal good by creating ‘Blood Connect ‘to provide sufficient amount of blood to the medical institutes across Mumbai  from voluntary blood donation by students by creating awareness about their social responsibility. The blood donation drives were to be held by college students in coordination with respective NSS units, local blood banks and hospitals that would be benefited by this activity on a large scale. The idea was simple, implementable, sustainable, and measurable and socially relevant; which won them the prestigious MUNIJAN  -Mumbai University New Initiative for Joint Action Now; held to mark the birthday of Mahatma Gandhi  last year. MUNIJAN, over a period of time has become the symbol of activities to inculcate the values of social responsibility in the future leaders of India with the objective of bringing positive changes to the society at large by involving them in a series of constructive socially responsible initiatives.

The NIRVANA team however, did not choose to rest on their laurels .They went right ahead and  implemented ‘Blood Connect’ at the WeSchool  campus on Wednesday 27^th Feb with the help of Nair Hospital and Sir J.J. Mahanagar  Raktapedhi. The  MMS students were supported by their counterparts in the PGDM (Healthcare) and social entrepreneurship cell of WeSchool.  As the word spread through the campus, students, teachers and non-teaching staff  made a beeline to the Spacebar and the team of doctors got busy with the collections.  at the end of the day 165 bags of blood were collected by them.

” Voluntary donation   requires a higher sense of social responsibility and duty. One must try to donate blood and see what joy, happiness and satisfaction one will experience as  this gesture may save somebody’s life one day . While corporates donate millions for CSR efforts, a simple sponsored blood donation drive is a great way to complete your individual   social responsibility “said the members of team NIRVANA.

“ Today’s youth are the people who can change the world, children and youth are working for their communities, their families, their cities, and their world. 21st century would belong to the Asian countries in which two giants China and India will play  a major role. What makes India rich is its cultural and traditional heritage that it is believes in  the principles of  ‘Vasudhaiv Kutumbakam’  and  ‘Sarve  Santu Niramaya’. Youth empowered by such rich cultural heritage can bring about tremendous social change. Due to the rich historic and cultural heritage, Indian youth has an ability to dream about a better future of our country and realize it “ said  Prof Dr Uday Salunkhe,while applauding the efforts made by team NIRVANA.

The successful implementation of this idea in WeSchool will be followed by implementing the same in other university affiliated colleges also.

Service Design addresses customers, infrastructure, communication, material components of a service. It aims at improving quality of the service and the interaction between service provider and customer more fruitful and satisfying. And who wouldn’t like keeping their customers happy and satisfied.

The Jam that derives its name and nature from the musical jamming sessions has worldwide participation. It brings together professionals from multitude background. They are passionate about design based approach to problem solving and creativity. Teamed up, they put their heads together in spirit of experimentation, competition and cooperation configuring new service ideas based on the theme that is announced just at the outset.

These ideas can be in shape of a service, campaign, product or even website or portals. Jammers at Welingkar, Mumbai will have co-jammers from Nepal and Scotland in their groups. They will be mentored and faclitated in their efforts by design experts at Welingkar along with design professionals from Australia, Netherlands via Skype. The service designers will share their configurations with the world as they upload these on Sunday afternoon, after 48 hours of robust brainstorming .

The thrills of a Global Service Jam include working with professionals with diverse core competencies towards a common goal. You meet people who are completely new and possibly have different perspectives than yours. Each team tries to make the most of the strengths each team member brings to the table. This crossectional play of talent and competencies at times unfolds possibilities of distantly placed groups coming together professionally working on common ventures and dream projects. It broadens one’s perspective on the world. Besides it gives you better insights into the mind of your customers.